Peace of mind
in a heartbeat.
Neat Pulse is a full-service offering that gives you a choice of which applications to run on your Neat devices, complete control of your device deployment, premium support care and extended warranty coverage.
Choose your plan.
Plus
Paid
Features
- Advanced management and monitoring
- 1-year limited device warranty
- Hardware replacement (RMA)
- Priority support with SLA
- Priority queuing
- Advanced troubleshooting
- Zoom/Microsoft case escalations
Pro
Paid
Features
- Advanced management and monitoring
- 1-year limited device warranty
- Hardware replacement (RMA)
- Priority support with SLA
- Priority queuing
- Advanced troubleshooting
- Zoom/Microsoft case escalations
- Extended warranty (1, 3 or 5 years)
- Advanced hardware replacement (AHR)
- Next day*/Priority shipments
* subject to location, stock availability, local couriers/customs authorities and type of device.